Veggeo

Plant-forward living, made practical.

Terms of Service

Last Updated: 1 August 2026

These Terms of Service (“Terms”) govern your access to and use of the Veggeo™ mobile applications, the Veggeo websites and connected web resources we use to provide the Service, including veggeo.com, veggeo.eco, veggeo.app, their service-related subdomains, and any related services (collectively, the “Service”). The Service is operated by Vizorent Ltd, a company registered in England & Wales. In these Terms, “we”, “us”, and “our” refer to Vizorent Ltd, and “Veggeo” refers to the brand, applications, websites, and Service operated by Vizorent Ltd. By downloading, installing, or using any part of the Service, you agree to these Terms. Our Privacy Policy explains how we collect, use, and protect personal data.

Definitions

  • "Website" means veggeo.com, veggeo.eco, veggeo.app, and their respective service-related subdomains;
  • "App" means the Veggeo™ mobile application(s);
  • "Group Companies" means any entity that controls, is controlled by, or is under common control with Vizorent Ltd.
  • “User Content” means content you upload, post, submit, or otherwise make available via the Service.

1. Acceptance of Terms

If you do not agree to these Terms, do not access or use the Service. Your use of the App may also be governed by your app store provider’s terms, which may apply in addition to these Terms.

App-store terms. Your right to download and use an App is also subject to the terms of the store through which you obtain it. For an App obtained through Apple’s App Store, Apple’s Standard Licensed Application End User License Agreement applies to the App licence unless a valid custom end-user licence is provided.

Additional terms. Additional terms may apply to particular features, countries, or regions. We will present them before they apply; to the extent of a conflict, those additional terms apply to the relevant feature or region.

2. The Service

Veggeo provides information, discovery, and personalised features relating to products, places, and lifestyle interests. Features may use information you provide, location where enabled, and data obtained or generated from available sources. The Service provides general lifestyle- and preference-based information and recommendations. It does not constitute medical, clinical, nutritional, or other professional advice.

Product Information. Product information, classifications, and compatibility indicators may be derived from third-party data, public information, and our own processing and may be incomplete, inaccurate, or out of date. Products and their composition may change or vary. Always check current manufacturer information and product packaging before use or consumption. The Service is not designed to determine whether a product is safe or suitable for allergies, intolerances, medical conditions, or any individual requirement.

Contextual Information. Environmental, weather, wellbeing, and similar scores, recommendations, or insights are based on available data and our processing. They may be incomplete, approximate, delayed, or unsuitable for individual circumstances. Check authoritative sources and seek qualified advice before making a decision that could affect health or safety.

Place Information. Information about places may be incomplete, inaccurate, or out of date. Check current location, availability, access, safety, and suitability before relying on it. We are not responsible for loss resulting from information that we could not reasonably verify or from your failure to make reasonable checks, except where caused by our failure to use reasonable care and skill or where liability cannot legally be excluded.

Inclusion or presentation of a product, place, or other item in the Service does not imply endorsement or suitability.

Safety: Do not use the Service while driving or while performing any activity requiring your full attention, or where doing so would be unlawful or unsafe.

3. Eligibility and Age

  1. You must be at least 13 years old to use or register for the Service.
  2. Persons aged 13–17 (“Minors”) may use the Service, subject to any consent or other safeguards required by applicable law. We may apply proportionate age-assurance measures or feature limitations.
  3. If we become aware a user is under 13, we will suspend or terminate the account and/or refuse registration.

4. Your Account & User Conduct

Account Security. Keep your login credentials secure and notify us promptly of any suspected compromise. You are responsible for activity that you authorise or that results from your failure to take reasonable care, but not for unauthorised activity outside your reasonable control.

Prohibited Uses. You must not: (a) use the Service unlawfully; (b) use the Service or User Content to harass, threaten, exploit, or endanger anyone, or submit material that is unlawful, defamatory, misleading, infringing, obscene, hateful, or malicious; (c) upload malware or attempt to gain unauthorised access; (d) scrape, crawl, harvest data, or perform automated queries except as permitted by us; (e) reverse-engineer, decompile, or attempt to access source code (except to the extent such restrictions are prohibited by law); (f) remove or alter proprietary notices; (g) benchmark the Service or build a competing service using our data; (h) circumvent or attempt to circumvent safety or access controls; (i) use the Service in violation of export control or sanctions laws.

5. User Content; Notice & Takedown

  1. User Content is submitted to us for review and is not published directly to other users unless a feature expressly states otherwise before submission. We may accept, reject, or request more information about User Content.
  2. You retain any rights you have in User Content. You grant us a non-exclusive, worldwide, royalty-free licence to receive, store, review, verify, adapt, and use it—and, where a feature expressly provides for this, display or distribute it—only as reasonably needed to respond to you, operate and improve the Service, or incorporate verified non-personal factual information into the Service. This licence lasts for as long as reasonably needed for those purposes and for legal, compliance, and backup requirements. Non-personal factual information already incorporated into the Service may remain after the related User Content or account is deleted.
  3. You confirm that you have the right to provide User Content, that you submit it in good faith, and that, to the best of your knowledge, it is accurate and does not infringe anyone’s rights or break the law. Do not include personal data about another person unless it is necessary and you are lawfully entitled to provide it.
  4. Notice & Takedown: If you believe content in the Service is unlawful or infringes your rights, email [email protected] with: (i) your contact details; (ii) the content URL or identifier; (iii) a description of the rights allegedly infringed or unlawful nature; and (iv) a good-faith statement that the information you provide is accurate. We may remove or restrict content and take action against repeat infringers.

6. Intellectual Property

  1. Ownership. All content, features, and software forming part of the Service are owned by Vizorent Ltd or its licensors and protected by law. Veggeo™ is a registered trade mark of Vizorent Ltd in the United Kingdom, United States and other jurisdictions, including under UK Trade Mark No. UK00004160275.
  2. Licence to You. We grant you a limited, revocable, non-transferable, non-exclusive licence to access and use the Service for personal, non-commercial purposes.
  3. Restrictions. Except as permitted by law, you must not reproduce, distribute, publicly display, or create derivative works from the Service; frame, scrape, or data-mine; or remove proprietary notices.
  4. Third-party Marks. Third-party names or logos remain the property of their owners; no endorsement is implied.
  5. Feedback. Ideas or suggestions you provide are non-confidential and you grant us a perpetual, irrevocable licence to use them without compensation.

7. Third-Party Services (Links & Integrations)

The Service may integrate or rely on third-party services and data sources. Their terms and privacy policies may also apply. To the extent permitted by law, we are not responsible for third-party content, availability, or actions. Where you connect an account or use an integrated feature, you authorise the information exchange needed to provide it as described in our Privacy Policy. This does not limit our responsibility for the Service itself, any liability that cannot legally be excluded, or your statutory rights.

8. Availability; Changes; Open-Source

We aim to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may suspend, withdraw, or modify all or part of the Service where reasonably necessary, including for maintenance, security, safety, legal or regulatory compliance, technical changes, or to improve, replace, or discontinue features that are no longer viable.

If a change materially disadvantages you, we will provide reasonable advance notice by email, in-app notice, or on the Website where practicable and required by law. Advance notice may not be possible for urgent security, safety, or legal reasons. If you do not agree with a change, you may stop using the Service and delete your account.

Testing Features. Where the App or a feature is identified in the App or a relevant app-store listing as beta, preview, early access, open testing, or otherwise being tested, it may be incomplete, change during testing, or be suspended or withdrawn. We will identify individual testing features in the App where reasonably practicable. Participation in testing is optional, and this paragraph does not affect your statutory rights.

The App may include open-source software components subject to their own licences. Where those licences conflict with these Terms, the open-source licences prevail for the relevant components. OSS notices may be provided within the App or Website.

9. Warranties & Liability

We provide the Service with reasonable care and skill. Because the Service includes informational content and data from multiple sources, we do not promise that it will always be uninterrupted or error-free or that all information will always be complete, accurate, or current. This does not affect your statutory rights.

You are responsible for following the warnings and making the reasonable checks described in Section 2.

If we fail to comply with these Terms, we are responsible for loss or damage that is a foreseeable result of our breach or our failure to use reasonable care and skill. We are not responsible for loss or damage caused by your failure to follow the warnings in Section 2, that was not reasonably foreseeable when you agreed to these Terms, or that relates to business or commercial use of a Service offered for personal use.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of your statutory consumer rights (including rights relating to digital content and services), or any other liability that cannot legally be excluded or limited.

10. User Content Review & Enforcement

We may review and moderate User Content before using any information from it. We may reject User Content, remove or correct information incorporated into the Service, restrict access, or take other proportionate action where we reasonably believe information is inaccurate, unsafe, unlawful, infringing, or in breach of these Terms.

Where appropriate, we will act reasonably and proportionately and explain a decision affecting your account or User Content. You may ask us to reconsider a decision by contacting [email protected]. We do not promise a fixed review time, but will respond within a reasonable period having regard to the nature and urgency of the issue.

11. Account Suspension & Termination

We may suspend or terminate your access where reasonably necessary because of a material or repeated breach of these Terms, fraud or misuse, a security or safety risk, a legal or regulatory requirement, or discontinuation of the Service. Where reasonable, we will provide notice and the reason for our decision; we may act immediately where necessary to address a serious risk or legal requirement. You may stop using the Service and delete your account at any time. We may retain certain data as set out in our Privacy Policy; you may have rights to access or export your data—see our Privacy Policy.

12. Force Majeure

We are not responsible for delay or failure to perform to the extent caused by events outside our reasonable control, including severe weather, natural disasters, war, armed conflict, civil unrest, power or internet outages, strikes, or governmental action. This does not affect rights that cannot lawfully be excluded.

13. Governing Law & Jurisdiction (Consumer Protection Preserved)

These Terms are governed by the laws of England & Wales. The courts of England & Wales have non-exclusive jurisdiction. If you are a consumer, you also benefit from any mandatory consumer protections and local court rights that apply under the law of your place of residence.

14. Complaints; Contact; ADR

We aim to resolve complaints quickly. Contact: [email protected]. We will acknowledge and respond within a reasonable time. We are not obliged to use alternative dispute resolution (ADR), but may agree to do so in appropriate cases. We will act promptly and proportionately in line with applicable law.

15. Agreement; No Waiver; Severability

These Terms and any applicable additional terms constitute the agreement between you and us regarding the Service and, except for information that applicable law treats as binding, supersede prior understandings relating to it. Nothing in these Terms excludes or limits any right or remedy that cannot lawfully be excluded or limited. A failure to exercise or enforce a right is not a waiver. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable and the remainder will continue in full force. Survival. The following provisions survive termination: Sections 2, 4–6, 8–13, 15, and 16.

16. Assignment

We may transfer our rights and obligations under these Terms to a Group Company or lawful successor (for example, as part of a merger, acquisition, or asset sale). This will not affect your rights under these Terms. You may not transfer your rights or obligations without our consent, except that you may always transfer your statutory rights.

17. Company Details

Vizorent Ltd (operator of Veggeo)
Company No. 16245898
86–90 Paul Street, London, EC2A 4NE, United Kingdom
Email: [email protected]
ICO Registration No. ZB898140

Veggeo is a registered trademark of Vizorent Ltd in the United Kingdom, United States and certain other jurisdictions.